New 3D scenes.We’re excited to share the latest updates from our team! Here’s what we’ve been working on to make your PitchPrint experience even easier and more enjoyable.We’re excited to introduce the newest addition to our toolkit — AI Text Edit! 🎉Now, editing your text has never been easier. You’ll find it right in the pop-up menu for text edits, making it quick to tweak, polish, or completely reimagine your wording without leaving the design. Whether you’re adding a personal touch to a card, updating a flyer, or experimenting with different styles, this tool makes it simple and fun to get your text just right.It’s designed to save you time, spark creativity, and give you a little extra inspiration whenever you need it. Take a look at the image below to see it in action — and don’t be afraid to play around with it! We think you’ll love how it brings your words to life.
The possibilities with this feature are endless! Every piece can have unique, custom text in just a few clicks, making your designs truly one-of-a-kind. Give it a try and see how it can make creating stationery faster, easier, and a lot more fun!
You can start by describing what you want — though this is completely optional. Next, choose the action you want to apply to your text. Options include casual, formal, fun, inspiring, motivational, rewriting your content, fixing spelling, or making your text shorter or longer.The best part? The feature automatically detects your current text inside the text field and applies the selected action, so you can instantly transform your words exactly how you want. Whether you’re looking to make your message more playful, polished, or impactful, this tool helps you craft text that truly fits your vision — all in just a few clicks.To begin using this functionality, simply reload your layout. Please ensure that any custom CSS or JavaScript code is saved elsewhere before proceeding.
We identified an issue where the editor would sometimes be initialized twice on products that had variations enabled.The issue has now been resolved. The system first checks whether the editor has already been initialized and, if so, prevents a second initialization from occurring. This ensures a smoother and more reliable experience when working with products that have variations, making the editor faster and more consistent for all users.
We also identified an issue on WordPress where duplicating a design from a customer’s account didn’t always carry over the project correctly. Previously, it looked like the design was added to the product, but if the customer clicked “Add to Cart” without opening the editor again, the design would be cleared and no project data would be included in the order.This issue has now been fixed. Duplicated designs will carry all project data correctly, whether the customer edits the design in the editor or submits it directly to the cart. All associated files will now be properly attached to the order, ensuring a seamless experience from duplication to checkout.
That’s all for this release! Your support means the world to us. We hope these updates help make your projects even smoother and more enjoyable. Wishing you a productive and wonderful week, and we’ll see you in our next release!The PitchPrint Team🤗
New Design Categories, New 3D Scenes.It’s been a little while, and we couldn’t wait any longer to share the latest updates and improvements our team has been working on! From new design categories to expanded 3D scenes, we’ve been busy making PitchPrint even more powerful—and more fun—for you.Test PitchPrint Directly on Our Website - We’ve made testing PitchPrint easier than ever! You can now explore and try out PitchPrint directly from our website—no demo store setup required.To help you get started, we’ve added multiple product categories, each containing 5 ready-made designs you can customize and test:🖊️ Stationery📸 Photo Prints🎁 Promotional Items🖼️ Large Prints / Canvas📦 Product Casings👕 ApparelJump in and experience how PitchPrint works—design, customize, and see your creations instantly in action!Simply select your category then click See It In Action.
We’re currently revamping the design categories on our store to give you even more creative options. Recently, we’ve added Photo Collages, Tickets and Event Programmes & Posters to our growing list of design categories — with many more on the way!Stay tuned for upcoming additions, and in the meantime, please have a look at the images below for reference.
We’re excited to announce the addition of a new Signage category in the 3D Studio. This update expands your options for creating and previewing realistic signage scenes. Please have a look at the images below for reference, and stay tuned for many more scenes and models in the weeks to come.
The resource page was cutting off at the bottom of the page and it wasn’t possible to see anything at the bottom. We added a scroll bar in order for admins to see the list of resources in the list. Please refer to the image below:
We identified an issue on the front end where duplicate images were being generated when customers used the AI Imaginate tool. This has been resolved, and moving forward, only one image will be generated per prompt.Thank you for being part of the PitchPrint community! We’re always cooking up new features and improvements to make your experience even better, and we can’t wait to share what’s coming next.Keep creating, have fun, and enjoy your weekend! 🌟
— The PitchPrint Team 🤗
Raster file download for customers, Delete images in AI studio.As always, we take great pride in sharing the latest updates and improvements our team has been working on to enhance your PitchPrint experience.
We initially offered customers the ability to download only PDF files from the editor. Over time, we expanded this to include JPG and PNG formats. With this latest update, admins can now enable an option for customers to download raster files only. This enhancement provides greater flexibility for users who prefer raster outputs for print or web use, helping streamline their download process and workflow.To enable this amazing new feature go to settings >> Scroll down to Downloads and enable the setting as shown below:
The launch of the AI Studio in Admin was a major milestone for us. While it’s still in BETA, we continue to enhance its functionality every day. With this update, admins can now delete files created within the AI Studio, making it easier to remove unwanted or test files and maintain a clean workspace.Please refer to the image below for reference:
We identified an issue where product-specific display mode settings in BigCommerce would not save and instead revert to the default display mode configured in settings. This issue has now been resolved, and display modes will correctly save and apply per product as intended.Please refer to the image below for reference:
Our 3D Studio has grown significantly over the past few months with the addition of many new models. To make browsing and managing these models easier, we’ve introduced pagination, which organizes models across multiple pages for smoother navigation.In addition, models are now sorted into categories, making it much easier for admins to find and import the models they need.Please refer to the image below for reference:
That’s all for this update! We hope these improvements make your experience with PitchPrint even smoother. Wishing you a lovely weekend from the PitchPrint team!🤗
Get Started Video Guide, Load More 3D models.🎉 We hope you’re doing great! It’s always our favorite time to share what the PitchPrint team has been cooking up behind the scenes—new updates and improvements designed to make your experience even better.
We’re excited to introduce our Getting Started Video Guide, created specifically for each individual store owner! These videos walk you through the essentials—installation, store settings, design settings, and other key features—so you can get your store up and running quickly.Rather than overwhelming you with the full library of tutorials, the guide focuses on what you need for your own store, making it easy to follow and immediately actionable.
We’ve been steadily expanding our 3D model collection, and it can sometimes be challenging to find specific models. To make browsing easier, we’ve added a “Load More” button, which loads models in sets each time it’s clicked. This update helps admins quickly access and manage models, even as the collection continues to grow.
We’ve enhanced the way uploaded PDF design files are managed in the admin. Previously, updating the unit of measurement to MM would cause problems when displaying the file. This has now been fully resolved. From here on, when an admin uploads a PDF file as a design and updates the unit of measurement, the file will remain stable and all pages will display correctly.This update ensures smoother handling of design files, greater consistency across different units of measurement, and a more reliable workflow for admins uploading their own designs in PitchPrint.We’re excited to share that we’ve added several new 3D scenes to our library! 🎉 Take a look at some of the latest models below—we can’t wait for you to explore and start using them.
Coasters Scene
Hand Cream Scene
Wet Wipes Scene
Hair Care Scene
Hardcover Diaries Scene
Sunscreen Scene
Flat Lay Stationary Scene
That’s a wrap for this week! ✨ We’ll be back in the next release with more exciting updates and improvements. Thank you for being part of the PitchPrint journey — we truly appreciate you!🤗
Product page upload on Bigcommerce, WIX and EKM.As always, we’re excited to share what our team has been working on behind the scenes to make your PitchPrint experience even better!
One of the key features of our plugin is the external file uploader. This allows your customers to upload their own completed design files when placing an order—rather than using the editor to create a design from scratch. It’s a convenient option for users who have already prepared their designs elsewhere and just want to upload and order.Previously, this feature was only available on platforms like Shopify, OpenCart, PrestaShop, and WordPress. We’re pleased to let you know that it has now been extended to also support EKM, BigCommerce, and WIX.To enable this feature, simply go to the Products tab in your PitchPrint admin panel hover over the product and turn on the “Product Upload” option for the relevant products.Please refer to the image below for guidance.
Sync User data across pages when using Page Loader
We’ve resolved an issue reported by a customer involving the Page Loader module. Previously, when switching between pages within the editor, user data (such as names, email addresses, etc.) was not syncing correctly, requiring manual re-entry on each page.Our platform includes a feature that automatically syncs logged-in user data directly into the editor to streamline the design process. You can learn more about this functionality on our User Data documentation page.User data now syncs consistently across all pages inside the editor when using the Page Loader module.This update ensures a smoother and more efficient experience for customers working with multi-page designs.We’re excited to introduce a collection of stunning new 3D models and fully built 3D scenes now available in our library. These are perfect for taking your product visuals to the next level!You can browse and import them directly into your account from our asset library—just scroll down to explore what’s new.
That’s all for this week! We’ll see you in our next release with more exciting updates and improvements. Thank you from the PitchPrint Team😊
Image source picker, Auto-Scale Items Canvas adjuster, Runtime Endpoint to Fetch user projects, How It Works – Step by Step.As always, it’s an absolute pleasure to keep you informed about the exciting updates our team has been working on—each one designed to enhance your experience and help you get the most out of our platform.
A few weeks ago, we introduced powerful new capabilities to our Image Source Picker, including automatic placement of customer-uploaded images directly into canvas masks. Additionally, admins now have the option to launch the source picker immediately when the editor opens.You can explore these enhancements in more detail in our release post: https://blog.pitchprint.com/release-wk23-25Building on that progress, we’ve taken things a step further by giving the Image Picker a complete visual overhaul. Please refer to the image below to see the refreshed interface:
To access the updated Image Source Picker, please navigate to the Layouts section and click on Reload Latest.
Kindly ensure that any custom changes are saved elsewhere before reloading your layout, as this action will overwrite existing configurations.Please refer to the image below for guidance:
Next, navigate to the Styling section and click Save Changes to apply the changes. Please refer to the image below for guidance:
Once you’ve reloaded your layout and saved your styling settings, the new layout should be visible.If you encounter any issues or have questions, please don’t hesitate to contact our support team.
Traditionally, the Canvas Adjuster only modified the canvas dimensions—often causing items to stretch or shift out of place. To solve this, we introduced the Smart Sizes feature, allowing admins to define multiple canvas variations while maintaining consistent item placement. However, we know this process can be time-consuming.That’s why we’re thrilled to introduce a major upgrade: Auto-Scale Items! 🎉
With this enhancement, items are now automatically resized and repositioned to fit proportionally whenever the canvas size changes—eliminating the need for manual adjustments.You can enable this powerful new feature in your Canvas Adjuster Settings.
Please refer to the image below for more details:
Authorization - Use your PitchPrint Secret Key as the Authorization header.
Request Method - This is a POST request.
Request Body - Pass the userId in the body as a JSON object.
Sample cURL Requestcurl -X POST https://api.pitchprint.com/runtime/fetch-user-projects
-H “Authorization: YOUR_SECRET_KEY”
-H “Content-Type: application/json”
-d ’{
“userId”: “USER_ID_HERE”
}’Replace YOUR_SECRET_KEY with your actual secret key and USER_ID_HERE with the target user’s ID.We’re excited to share that our Templates Library just got even better! As part of our ongoing effort to empower creativity and streamline your design process, we’ve added a few new categories packed with fresh, professionally crafted templates.Event Invitations
Congratulations Cards
Certificates
Apparels
That’s all for this week! We’ll see you in our next release with more exciting updates and improvements. Thank you from the PitchPrint Team😊
Show image picker onload, Automatically place images inside empty masks, Get design previews and thumbnails from API, In the body add the following code.We love keeping you updated on all the exciting things we’re building to make your PitchPrint experience even better!
Previously, the image picker would only appear after a customer clicked on a clickable mask within the canvas. We’ve now introduced a new feature that allows the image source picker to open automatically when the design loads, making it easier for customers to begin selecting images right away.
Please note that this feature is optional and can be enabled or left disabled based on your preference.
To enable this feature, please follow the steps outlined below.Go to https://admin.pitchprint.com/designs and click on the gear icon as shown below:
Scroll down and enable Show Image Picker onload as shown below then save.
You should see the picker automatically load once the designer has loaded. Please refer to the image below:
You asked—we listened. Many of our customers requested the ability for end users to click on an image and have it automatically placed into an empty mask. We’re excited to introduce this new feature, which does exactly that. By default, clicking an image adds it to the canvas. With this feature enabled, if there’s an empty mask available, the image will automatically fill it.In addition, this enhancement includes automatic image placement after upload. Once a customer uploads their image(s) into the designer, the system will automatically fill any available empty masks on the canvas—streamlining the design process and improving the user experience.Please note:
− This feature is optional and can be enabled or disabled based on your needs.
− It only works when at least one empty mask is present on the canvas. If all masks are already filled, the image will be added to the canvas as usual.To enable this feature, please follow the steps outlined below.Go to https://admin.pitchprint.com/designs and click on the gear icon as shown below:
Enable Auto place image in Mask as shown below:
Please note this feature will only work if the feature below is disabled:
We currently offer an API that enables you to fetch both the design and its associated data. However, in many custom integrations, developers often only need to retrieve preview images—for example, to display them on category pages or in areas where the design editor isn’t available.To address this need, we’ve introduced a new API endpoint that allows you to fetch previews independently. Please refer to the endpoint details below:
{
“designId”: “e67deb81d5130ce53eaa71d2cbb0ccc6”, //Add your designId here
“previewsOnly”: true
}Below is a developer reference that includes an example cURL request.curl —location ‘https://api.pitchprint.com/runtime/fetch-design’
—header ‘Authorization: ]X^Pa2f[hmFpK(j#poSgN2%NuNtI0j’
—header ‘Content-Type: application/json’
—data ’{
“designId”: “37f2e3ffb7aac29b51656e4d39eb7f03”,
“previewsOnly”: true
}’Should you require any assistance with this feature, please don’t hesitate to contact us at support@pitchprint.com.
We resolved an issue in the cart editor where, upon editing a project from the cart, the editor would open but the modules associated with the project were not retained. This has now been fixed—any modules previously assigned to a design will remain available throughout the editing process.
A few months ago, we introduced a feature called Grommets, which allows admins to add holes to designs—such as for flag poles, signs, and banners. Recently, this feature experienced an issue that caused it to stop working. We’ve identified the problem, applied a fix, and the Grommets feature should now function as expected.
That’s it for this week! We’ll see you next time with more exciting features and improvements. Wishing you a wonderful weekend — The PitchPrint Team🤗.
Switch to Data Form when text is selected, Tiff File format dowloads, Add to Cart button disabled with File uploads.It’s always an absolute pleasure to share what our team has been working on to enhance your experience on PitchPrint. We’re continuously striving to bring improvements and new features that make your workflow smoother and more enjoyable.
We’re excited to share a new functionality designed to enhance your customers’ experience and simplify the design process.When the Data Form module is enabled, and a customer is viewing a different tab, clicking on any text element on the canvas will now automatically redirect them back to the Data Form. This allows them to seamlessly edit the selected text without needing to manually switch tabs.This small but powerful improvement helps ensure a smoother, more intuitive workflow for your users. Please take a moment to view the short clip below for additional clarity:
For the past few years, our platform has supported PDF, JPEG, and PNG as the primary file formats available for download. We’re excited to share that we’ve now added TIFF as a download option!This new format is available both in the admin panel and within the Order Details section of your website admin.
Click on the download Raster drop down to access the TIFF download option.
We recently introduced the functionality to disable the Add to Cart button until a customer finalizes their design. While this feature worked effectively for users engaging with the design editor, we identified a gap for customers who uploaded finalized design files via our external file uploader.We’re pleased to let you know that this functionality has now been enhanced. It now applies to the external file uploader as well. This means that if a site relies solely on the upload feature, the Add to Cart button will remain inactive until the customer uploads a file. Please refer to the images below for further clarity:
This update ensures a more consistent experience across different workflows and helps prevent incomplete orders.
Previously, when the Data Form module was enabled and a clickable mask was added to the form, users were able to upload various file types. However, only PDF and raster image files (e.g., JPEG, PNG) are officially supported.We’ve now updated this functionality to ensure that only PDF and raster image files are accepted during upload. This change prevents issues where unsupported file types would appear to load but fail to upload properly. Please refer to the image below for further clarity:
Be sure to join us next time for more exciting new features and updates. Wishing you a wonderful and restful weekend.Warm regards,
The PitchPrint Team 🤗
DPI check for backgrounds.It’s always a pleasure for us to keep you informed about the efforts our team has been putting in to enhance your experience with PitchPrint.
Previously, DPI check was only available for images added to the canvas. We are pleased to inform you that this functionality has now been extended to include the background. Once DPI is enabled in the application and a background is added, a warning message and icon will appear if the image’s DPI is lower than the DPI set in the PitchPrint account settings.
We identified an issue on mobile where the processing icon remained visible even after an image was successfully uploaded, causing confusion about whether the upload was complete. This issue has now been resolved, and the loading icon will disappear once an image has uploaded successfully.
We encountered an issue where, when using a wrap text field with the data form, the text entered in the field on the canvas would not update in the form on the right. This issue has been resolved by recalculating the height of the field on the right. The updated text should now appear both in the form and on the canvas.
We identified an issue on mobile devices where the download file buttons within the editor were not functioning correctly, preventing users from downloading their print files. This issue has been resolved, and the download functionality should now work properly across all devices.Exciting news! We are currently working on a complete rewrite of the PitchPrint plugin for WordPress, which will be released in the coming weeks. Stay tuned as we’ll be sharing details about the updates and improvements, including several important fixes.
That’s all for this week! We look forward to sharing more exciting updates and bug fixes with you next time. Wishing you a wonderful week ahead from the PitchPrint Team!🤗
My-Account with Custom Integration, Admin AI prompts, AI and Remove BG translations.As always, it’s a pleasure to keep you updated on the latest improvements our team has been working on to enhance your experience.
By default, we provide the standard integration of the editor for clients with custom-built sites. If these clients require additional features, such as My-Account functionality, they would typically need to write custom code. However, we’ve taken the initiative to develop the full code for the Saved Projects section on the My-Account page for users with custom integrations. This enables them to offer users the ability to save projects to their account page without the need for extensive development work. The code can be accessed through the following link:https://docs.pitchprint.com/api-reference/custom-integration-my-account
Previously, customers could only use prompts that they added themselves, and the default prompts were mostly generic. We’ve now empowered the Admin to add predefined prompts, which will be made available to the customer. You can add your own prompts in the settings under the Custom Javascript section by utilizing the following code:window.PPCLIENT.aiPrompts = [’’,’’,’’]Each prompt needs to appear in Quotation marks, and needs to be seperated by a comma as shown in the code above. Please view an example below:
This feature has been long overdue, and we’re pleased to announce that it’s finally here! As promised, we’ve added parameters for each item in both AI and Remove BG. You can now easily translate the text into your preferred language using these parameters.Please note that we only update the English (EN) language file. To implement the translations, you’ll need to copy the items from the EN file and add them to the langEdits code, as outlined in the translation document.To enable the new translations, simply visit https://admin.pitchprint.com/layouts and reload the latest version. See the instructions below:
Please make sure that you save your Custom CSS and JS elsewhere before performing this action.
Previously, when the Template Color module was enabled alongside the Page Loader module, the selected colors were not applied to newly added pages through the Page Loader module. We have resolved this issue, and now, all new pages added to a design will automatically reflect the current color selection from the Template Color module.
That’s all for this week, everyone. We’ll be back next time with exciting new features and bug fixes. Wishing you a wonderful weekend, from the PitchPrint Team🤗
Single/Double sided module with radio inputs, Grey out Add to Cart button, Search input for text art.Welcome to our very first blog post of the year. We are excited about the plans we have for the rest of the year, and our team is diligently working on implementing new features and resolving any issues you may be experiencing.Let’s get started and dive right in.
Previously, this module only functioned with a dropdown field. This approach was used because, by default, we only employ one unique element selector in PitchPrint to link to elements on your site, making the dropdown the only viable option.We are excited to announce that we’ve updated this feature, and it now supports radio buttons. We will continue to enhance this feature with updates to support various other HTML tags.
In the past, we would completely hide the ’Add to Cart’ button when the ’Customization Required’ option was enabled, and it would only become available after the editor was used. This often caused confusion for many users regarding the ordering process.We’ve now introduced an improved feature that greys out the ’Add to Cart’ button and enables it once the customization process is complete. This provides much clearer guidance for the customer. You can enable this feature in settings please refer to the image below:
Please make sure that you Enable Customization Required in order for this feature to work
Last year, we introduced a search functionality for Backgrounds, Images, and Fonts. We’ve now enhanced and expanded this feature to include the text art resource as well. Your customers will now be able to seamlessly search for the text art of their choice using either the text art title or a tag assigned to a text art.
Different Shopify themes handle variants in various ways, and Shopify recently introduced select fields that dynamically change options and values each time a selection is made. The challenge with this change was that PitchPrint requires the field to contain only one unique identifier to ensure consistent syncing and smooth functionality with the editor. Due to the dynamic nature of the options, the ’Customize’ button sometimes failed to appear because the items weren’t syncing properly.We’ve addressed this issue, and our editor should now work seamlessly with any type of dropdown on Shopify.
Thumbnails not updating after template color change
One of our customers reported an issue where the thumbnail preview would not update when the Template color module was used. We have resolved this issue, and thumbnails should now update correctly when a new color is selected.
That’s all for this week, everyone! We look forward to bringing you exciting updates and improvements soon. Wishing you all a wonderful weekend from the PitchPrint Team🤗
